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POSITION DESCRIPTION

Job Title:              PJ’s 4x4 Manager

Location:             7851 Goulburn Valley Highway Kialla VIC 3631

Terms:                  Full time (Salary) $65,000 to $95,000

Hours:                   8:30am - 5:30pm Mon-Fri. Every Third Saturday (half day). Additional days during shows if required.

Introduction:
Join a thriving small business on the cusp of massive growth! PJ’s 4x4 is looking for an energetic and motivated professional to lead sales, customer service, and operations for our 4x4 accessories business. This role offers a dynamic mix of responsibilities, from driving sales and marketing strategies to fostering excellent customer relationships and coordinating with international suppliers. 

You’ll work in a supportive and close-knit environment where you lead the charge in the 4x4 business development, strategy, and operational excellence. This role is perfect for someone with a passion for innovation and a results-driven mindset.  

Collaborate with a forward-thinking team, with the chance to shape the future and be part of a business where your contributions matter and growth is inevitable. Apply today and embark on a rewarding journey with PJ’s 4x4! 

About the Role:

The PJ’s 4x4 Manager will lead growth, sales and operations under the direction of the General Manager. The PJ’s 4x4 Manager will predominantly be responsible for sales, customer service, marketing, growth and the organisation of the overall operations of our 4x4 accessories business. The PJ’s 4x4 Manager will be required to be flexible in their role and complete any reasonable task they are directed to do, including assisting in sales and customer service within our caravan business (Donway Caravans). The PJ’s 4x4 Manager will be responsible for the end to end operation and growth of the 4x4 business along with developing and implementing sales and marketing strategies while achieving sales targets.

 A growth mindset with a desire to learn and succeed as a team is a prerequisite. 

Responsibilities

-       Actively seek out new business opportunities.

-        Control website, social and marketing development.

-       Develop growth strategies and plans to bring to key decision makers.

-       Research business opportunities and relevant, viable income streams.

-       Follow industry trends locally and internationally.

-       Keep records of sales report regularly to key decision makers.

-         Provide exceptional and prompt customer service.

-         Show customers through our product range and process orders.

-        Arrange delivery and fitting of our product range direct to customers from our showroom.

-          Handle sales enquiries via incoming calls, emails and customer walk-ins daily.

-          Handle stock items condition and readiness for display/delivery.

-          Manage and monitor supplier orders and purchase orders.

-          Manage and monitor all sales orders.
-       Effectively Liaise with overseas suppliers and distributors.
-       Organise import and exports with our transport partners.

-          Develop and maintain great customer relationships during and after sales.

-          Handle warranty claims and existing customer enquiries.

-          Assist with Caravan and Camping Shows and Sales Events if required.

-          Preparing stock for customer delivery.

-          Assist installation team to complete tasks.

-          Liaise directly with our manufacturing plant for ordering.

-          Organise interstate fitments and liaise with 3rd party installers.

-          Any other reasonable task when directed. 

Candidate Requirements

1.       Attitude: The candidate must have a positive attitude with a solution based, growth mindset.

2.       Experience: The ideal candidate will have experience in sales and business operations.

3.       Communication: The candidate should have excellent communication skills, including the ability

        to communicate effectively with international suppliers, customers, team members, and senior management.

4.       Problem-solving: The candidate should be a strategic thinker with strong problem-solving skills, 

        able to identify and resolve issues quickly and efficiently.

5.       Adaptability: The candidate should be adaptable and flexible, able to work in a fast-paced

        environment and respond to changing circumstances.

6.       Attention to Detail: The candidate should have exceptional attention to details, ensuring that all

        sales and operational processes are executed accurately and efficiently.

7.       Customer Focus: The candidate should be customer-focused, with a deep understanding of

        customer needs and the ability to deliver exceptional customer service.

8.       Commercial Acumen: The candidate should have at least an understanding of commercial

         principles, including financial management, budgeting and forecasting.

9.      Full Driver’s Licence.  

To apply, please forward your resume and cover letter attentioned to Kevin Gribble at kevin@donwaycaravans.com.au