There is not much more exciting then when you order a new product and eagerly await a call to say it has arrived and is ready for collection/installation. So its understandably shattering when the call you receive is to tell you that the product you have so patiently been waiting for has been found to have been damaged in transportation.
Unfortunately, this is a call that we at PJ's 4x4 have had to make before and is just as disappointing to us as it is to our customers. After spending hours double packing ute lids and wrapping them in the ever useful 'FRAGILE' tape along with calling freight companies to explain to them that our lids are large and cumbersome and must be handled by a minimum of 2 people, we have called 'time out' on letting freight cowboys throw our goods around their truck and introduced an almost fail safe way of transporting our ute lids.
Introducing, the PJ's 4x4 Lid crate. Made with a boxed steel frame and external sheeting, this crate will almost 100% rule out any chance of damage in transit to your ute lid. I know what you're thinking, "This is going to cost me a fortune in freight charges".. Well I can tell you that we have negotiated a great rate with our current courier to our nationwide network of approved installers as the crate can be moved with a forklift and doesn't require manual handling or loading. In some cases, where high freight prices are unavoidable, PJ's will even absorb some of the transport costs to ensure piece of mind for both ourselves, our installers and our customers.
It's this kind of commitment to customer service and customer satisfaction, along with our premium unique items that makes the decision to choose a product from PJ's 4x4 all too easy.
To find out more or to explore our products, visit www.pjs4x4.com.au or call 1800 008 458
